“I wanted to thank you for your work on our mediation. I was frustrated with the pace, until I realized you had already figured out when to pull back and how to slowly nail down commitment on smaller issues as we inched toward a resolution.  I didn’t have the patience for that anymore by that time. It was a good resolution for us both and I am happy with it. It is much better than what we would have arrived at by ourselves. Thanks so much for your help and your patience.”